Membership subscription cancellations must be requested within 14 days of the subscription renewal date to avoid being charged for the next billing cycle. Cancellations requested after this period may still be processed, but the subscriber may be charged for the upcoming billing cycle. To cancel your membership subscription, please contact our customer support team at hikmahhafizgroup@gmail.com with your subscription details. Please note that personalized or customized features included in the membership may not be eligible for cancellation or refund. Hafizz Group Academy reserves the right to amend or update this cancellation policy at any time without prior notice.

At Hafizz Group Academy, we aim to keep our members happy. Here’s our refund policy for membership subscriptions:

1. General Refunds

– No Refunds for Used Periods: Once a subscription period (monthly, quarterly, or annual) starts, it’s non-refundable.
– Cancellation: You can cancel anytime. Your membership will end after the current period, and no partial refunds will be given.

2. Refund Eligibility

– Auto-Renewal: Didn’t mean to renew? Request a refund within 7 days of the charge by emailing hikmahhafizgroup@gmail.com.

3. Special Circumstances

– Other Cases: We consider other refund requests case-by-case. Email hikmahhafizgroup@gmail.com with your reason.

4. Refund Process

– Request: Email hikmahhafizgroup@gmail.com with your name, order ID, and reason for the refund.
– Review: We’ll respond within 7 business days. If approved, we’ll refund to your original payment method within 14 business days.